You have a distinct advantage over your competitors
The database that powers CBN’s rating system to measure customer satisfaction has been building since 2009. This provides a far broader and deeper measure of a business’ customer experience than the typical “what did they do last?” approach.
Our process separates the reality from “the smoke and noise” to which many other rating systems succumb. Countless hours of research along with thousands of customer reviews over a multitude of cross-referenced sources, all go into providing this vital rating information to consumers.
P.S. Studies show that even the perception of customer service can make or break a business. You’ve won the award, proving that your company is among the very few to meet our rigorous standards — now don’t just let that award sit on your shelf! Need ideas to get started? Check Out 10 Tips For Success.