You have a distinct advantage over your competitors

CBN’s “Customer Excellence” collection of data on specific companies and development of proprietary ratings procedures are the ongoing result of research begun in 2009, and have been continuously enhanced since. We spotlight businesses earning the highest ratings for customer satisfaction and experience. Excellence is no accident. You already know you provide phenomenal service, and now the Spectrum Award testifies to that for everyone else to know too. As a new member of the exclusive community of award-winners, we want to help you showcase what makes you great!


2019 City Beat News Spectrum Award Winner Silver Package
  • Prospects’ knowledge of the award attracts new business.
  • The award news reinforces your brand awareness and reputation among existing customers.
  • Reputation enhancement through earning a coveted third-party rating from an independent research and news organization.
  • Pride in your high standards and customer success motivates employees to deliver daily on great customer service of your traditions.
  • Being named as a Spectrum Award winner boosts crucial online Search Engine Optimization (SEO); active use of your award status will further help improve SEO and brand recognition.

Click Here to order your Award Materials

The database that powers CBN’s rating system to measure customer satisfaction has been building since 2009. This provides a far broader and deeper measure of a business’ customer experience than the typical “what did they do last?” approach.

Our process separates the reality from “the smoke and noise” to which many other rating systems succumb. Countless hours of research along with thousands of customer reviews over a multitude of cross-referenced sources, all go into providing this vital rating information to consumers.

Achieve even higher levels of success by using your award to promote your business and by contacting your CBN Award Coordinator to schedule a one-on-one conversation at 866-732-9800 or CONTACT US .

P.S. Studies show that even the perception of customer service can make or break a business. You’ve won the award, proving that your company is among the very few to meet our rigorous standards — now don’t just let that award sit on your shelf!    Need ideas to get started?   Check Out 10 Tips For Success.

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