The Spectrum Award of Excellence in Customer Satisfaction was established to spotlight companies and business professionals providing exceptional service and experiences to their clients and customers. Our research is done annually and is completely independent and unbiased. The award is only bestowed upon that fraction of those who earn our highest ratings.
Through this award we honor our mission to provide voice to the unheralded providers of exceptional service that are the foundation of our communities and to promote excellence wherever we find it.
CBN does the research at absolutely no charge to businesses and professionals earning the Spectrum Award. This is how we maintain our objectivity allowing for fair and balanced results.