Focus on Exceptional Customer Service
Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners.  We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.
Popular Interest
In the News

Online Reputation Management is Essential

The Importance of Online Reputation Management In The Digital Age Reputation management is nothing new in the world of advertising, marketing and branding a company. However, in today’s increasingly digital world, a new area has emerged: Online Reputation Management (ORM).…

Read more

Consumers Have Greater Faith In Award Winning Companies

Consumers Have Greater Faith In Award Winning Companies but they can be cynical. In today’s market, consumers have a myriad of products, companies and services from which to choose. Consumers want assurance, however, that the companies they choose to do…

Read more
City Beat News 2021 Award Winner, Vista Ridge Family Dentistry

Vista Ridge Family Dentistry for the Win

Vista Ridge Family Dentistry for the Win CEDAR PARK, TX Cedar Park dental practice wins nine straight Spectrum Awards for outstanding patient satisfaction.   When it comes to patient care, Vista Ridge Family Dentistry pulls out all the stops. Its reputation for…

Read more
City Beat News 2020 Award Winner, Carolina Industrial Agency, Inc.

Carolina Industrial Agency Tips the Scales

Independent insurance agency wins six straight Spectrum Awards for outstanding customer satisfaction. Putting clients at the forefront, regardless of their needs, has created a reputation for Carolina Industrial Agency as the area’s go-to company when it comes to insurance. That attention to…

Read more
Exposure Convention Headshots

Convention Industry Struggling During COVID-19 Shutdown

Convention Industry Struggling During COVID-19 Shutdown May 27, 2020 Business Travel and Convention Revenues are at a Standstill According to the Center for Exhibition Industry Research, an estimated 13,000 trade shows take place in the United States each year. In…

Read more

Patient Satisfaction In Today’s Healthcare Market

Making the shift to view patients as customers who need to be engaged and satisfied In an era of changing financial healthcare models, where patients are paying for a larger portion of their care due to high-deductible plans, ensuring patients…

Read more

Marketing Your Local Business on Social Media

City Beat News Shows How to Generate Good Content Without Breaking Your Budget BY JAMIE CARTWRIGHT · DECEMBER 4, 2019 When it comes to the world of online marketing, ideas and technology are constantly evolving. Today, social media is paving the way for…

Read more

Setting Yourself Apart From The Competition

City Beat News Explains Why Third-Party Credibility Matters By Living Better on December 11, 2019  Intriguing new customers and bringing back existing customers, again and again, can be tricky. And while there are so many marketing strategies that can help you reach this goal,…

Read more

Meet Frank Andrews Founder

  Meet Frank Andrews Founder of “City Beat News” On Creating Lasting Personal Connections By: Joey Claudio, Entrepreneur and Writer   Frank Andrews, founder & CEO of City Beat News in Lapeer, Michigan, was born on a farm near Poughkeepsie…

Read more
In the Spotlight

Scottsdale Salon Recognized for Excellence

Bravo Salon in Scottsdale earns five straight Spectrum Awards for outstanding customer satisfaction. “It is our desire to offer our guests advanced technology, education, luxury products and services combined with extraordinary treatments for the optimum in health and beauty. ”…

Read more
Exposure Photo Booths, San Francisco, CA

Exposure Photo Booths Puts Customers First

Ross Andrews, founder, owner and lead photographer of Exposure Photo Booths, knows that creating a culture of fun and ingenuity is serious business. Combining his high level business education with his propensity for adventure, Andrews has created an award-winning business…

Read more
Dr.Ruiz & Associates Logo

Dr. Ruiz & Associates Put Patients First

Burbank dental practice Dr. Ruiz & Associates receives its 6th consecutive City Beat News Spectrum Award for providing patients with excellent service. Burbank, Calif. (July 24, 2018): Dr. Ruiz & Associates has once again received high praise from satisfied patients…

Read more

Education is the Key To Success

Education is the Key to Success Education is one of the many keys on my ring of success. I started my journey in the beauty industry 40 years ago and realized that education would be paramount to my success. Once…

Read more

Eastern Personnel Services, Inc. Honored with Award

Eastern Personnel Services, Inc. Goes Beyond to Deliver, Winning 2018 Spectrum Award Year-Over-Year April 18, 2018 Cincinnati, Ohio: Delivering the very best talent and staffing solutions is part of everyday operations for 2018 Spectrum Award winner, Eastern Personnel Services, Inc.…

Read more