The Iron Gate Inn Earns Fifth City Beat News Spectrum Award for Customer Satisfaction

Historic bed and breakfast in Cedar City, Utah, earns five straight Spectrum Awards for outstanding customer satisfaction. Cedar City, Utah (May 20, 2019): Nestled in the heart of Cedar City, The Iron Gate Inn offers unmatched hospitality and customer service. That tradition of excellent service recently led the historic bed and breakfast to its fifth…

Online Reputation Management is Essential

The Importance of Online Reputation Management In The Digital Age Reputation management is nothing new in the world of advertising, marketing and branding a company. However, in today’s increasingly digital world, a new area has emerged: Online Reputation Management (ORM). ORM involves taking control of the online conversation surrounding your company. And it’s never been…

Ken Robinson Photography Wins Fifth Consecutive Spectrum Award for Customer Satisfaction

Tennessee-based photographer earns consecutive Spectrum Awards for outstanding customer satisfaction. Murfreesboro, TN, April 12, 2019 — Premier Tennessee photographer Ken Robinson recently brought home his fifth Spectrum Award for Customer Satisfaction. With a passion for capturing creative and beautiful photographs and a portfolio that has been featured on billboards, websites and in National Geographic, Robinson…

AC4 Fitness Father and 2 sons

AC4 Fitness Wins Fifth City Beat News Spectrum Award for Customer Satisfaction

California fitness club earns five straight Spectrum Awards for outstanding customer satisfaction. Santa Barbara, CA, April 05, 2019 – Offering health clubs that are just a little bit different from the competition has paid off for AC4 Fitness, meeting customers’ needs in facilities designed with them in mind. Placing a priority on customers has also…

Mergen Orthodontics Wins Fifth City Beat News Spectrum Award for Customer Satisfaction

Iowa City, Mergen Orthodontics earns the Spectrum Award for outstanding customer satisfaction for the past five straight years.   LAPEER, MICHIGAN, UNITED STATES– Thanks to a combination of modern technology and old-fashioned customer service, Dr. John Mergen and the team at Mergen Orthodontics have just earned a fifth consecutive City Beat News Spectrum Award for…

Digital Ease of Service

User Experience: A Fundamental Marketing Strategy What does customer experience mean to you?  For most, it’s the practice of preparing for – and reacting to – user interactions to meet and exceed their expectations in an effort to increase loyalty and satisfaction and make them your brand cheerleaders.   As today’s technology evolves, the bar…