For small to mid-size businesses that don’t have a huge marketing or advertising budget, winning awards and promoting them can give a big boost in standing out from the competition. These awards are a big source of third-party credibility, bestowed…
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. Lapeer, Mich. (July 22, 2016): City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for…
Social media networks are great resources for all businesses looking to promote their brands and gain more business. However, it’s important that you choose the social media platforms that work best for your business. If used correctly, social media can…
City Beat News announces more winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction. Lapeer, Mich. (July 14, 2016): City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction…
Houston-based auto dealership wins its first Spectrum Award for providing excellent customer service. Houston, Texas (July 6, 2016): City Beat News (CBN) has announced the most recent winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2016,…
Providing the ultimate customer experience is a team effort. If you have more than one employee, then more than one person is involved in providing your customers with excellent customer service. Each and every member of the team, regardless of…
One of the best ways to demonstrate your customer service prowess to customers (other than providing top-notch service directly to those customers, obviously) is to put it right in front of their eyes. As a City Beat News Spectrum Award…
As a City Beat News Spectrum Award winner you’ve demonstrated that your customer service is top notch. You are making customers a priority, and your efforts are not going unnoticed. Now is your chance to show potential customers as well…
Most, if not all organizations and business leaders know the importance of providing good customer service. They recognize it can cost up to 10-20 times more to attract a new customer than it does to keep an existing customer. Or,…
Has the customer service experience become less painful? Absolutely not according to some recent research. In fact, research from the National Customer Rage Study out of Arizona State University reveals that satisfaction with service is at similar levels as seen…
Exposure Photo Booths exceeds in Customer Satisfaction San Francisco (Nov. 16, 2015): Exposure Photo Booths has just been announced as the most recent winner of the 2015 Spectrum Award of Excellence in Customer Satisfaction, presented by City Beat News (CBN). With…
Vitenas Cosmetic Surgery Wins Top Customer Satisfaction Award Vitenas Cosmetic Surgery is elated to be named as one of 2016’s Spectrum Award Winners by City Beat News (CBN). Paul Vitenas, Jr., M.D., F.A.C.S., is pleased to share this honor…
City Beat News Honors Spectrum Award Winners for Achieving High Customer Satisfaction Ratings City Beat News has begun rolling out the results of its Spectrum Award for Customer Satisfaction. Lapeer, Mich. (April 28, 2016): City Beat News (CBN)…
Looking for expert guidance? Learn more about the road to delivering the ultimate customer experience. Gain access to valuable tips and information to market and grow your business. City Beat News is located in Lapeer, Michigan. For more information, call 866-732-9800…