CX PRESS
Focus on Exceptional Customer Service
Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners.  We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.
Popular Interest
In the News

Digital Ease of Service

User Experience: A Fundamental Marketing Strategy What does customer experience mean to you?  For most, it’s the practice of preparing for – and reacting to – user interactions to meet and exceed their expectations in an effort to increase loyalty…

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City Beat News 2019 Research Underway

As 2019 gets underway, City Beat News continues its all-important consumer research, rating businesses throughout the United States and Canada in market segments ranging from retail to restaurants to dental, fitness, beauty, automotive and more. City Beat News announces 2019 Spectrum…

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Improving Local Search Results

Google estimated roughly 4 out of 5 people use Google to conduct local searches. When users search for things like a restaurant, dental office, hair salon or a chiropractor, they aren’t searching for one 1,000 miles away. They are searching…

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Exposure Photo Booths, San Francisco, CA

Exposure Photo Booths Puts Customers First

Ross Andrews, founder, owner and lead photographer of Exposure Photo Booths, knows that creating a culture of fun and ingenuity is serious business. Combining his high level business education with his propensity for adventure, Andrews has created an award-winning business…

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Google Plus Logo

The shut down of Google+

On October 8, 2018, Google abruptly announced the closing of Google+. Why now? As the story unfolded, we learned of a data breach in Google+ that spanned just over three years. The data breach that helped the unfortunate demise of…

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Dr.Ruiz & Associates Logo

Dr. Ruiz & Associates Put Patients First

Burbank dental practice Dr. Ruiz & Associates receives its 6th consecutive City Beat News Spectrum Award for providing patients with excellent service. Burbank, Calif. (July 24, 2018): Dr. Ruiz & Associates has once again received high praise from satisfied patients…

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Top Fitness Centers

Personal Fitness Meets the Mark

City Beat News is currently looking for the top fitness centers and personal trainers across the country, announcing on its website those with the highest customer satisfaction ratings. Top Fitness Centers and Personal Trainers Earn the Spectrum Award in All…

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In the Spotlight

Fabric Innovations

Fabric Innovations is a design-driven fabric company that has been providing bedding, drapery and fabrics to the hospitality industry since 1997. The certified Women Business Enterprise (WBE) is recognized as a leading supplier of linens, bedding and custom fabrics to…

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Exposure Photobooth 2015 Holiday Card

Tips for Choosing the Best Photo Booth

Photo Booth Tips from Ross Andrews, Owner of Exposure Photo Booths Everyone loves photo booths! People have a blast posing for their pictures and making lasting memories. But before the festivities begin, the job of choosing the perfect vendor for…

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