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In the News
The Iron Gate Inn Earns Fifth City Beat News Spectrum Award for Customer Satisfaction
Historic bed and breakfast in Cedar City, Utah, earns five straight Spectrum Awards for outstanding customer satisfaction. Cedar City, Utah (May 20, 2019): Nestled in the heart of Cedar City, The Iron Gate Inn offers unmatched hospitality and customer service.…
Online Reputation Management is Essential
The Importance of Online Reputation Management In The Digital Age Reputation management is nothing new in the world of advertising, marketing and branding a company. However, in today’s increasingly digital world, a new area has emerged: Online Reputation Management (ORM).…
Patient Satisfaction In Today’s Healthcare Market
Making the shift to view patients as customers who need to be engaged and satisfied In an era of changing financial healthcare models, where patients are paying for a larger portion of their care due to high-deductible plans, ensuring patients…
Ken Robinson Photography Wins Fifth Consecutive Spectrum Award for Customer Satisfaction
Tennessee-based photographer earns consecutive Spectrum Awards for outstanding customer satisfaction. Murfreesboro, TN, April 12, 2019 — Premier Tennessee photographer Ken Robinson recently brought home his fifth Spectrum Award for Customer Satisfaction. With a passion for capturing creative and beautiful photographs…
AC4 Fitness Wins Fifth City Beat News Spectrum Award for Customer Satisfaction
California fitness club earns five straight Spectrum Awards for outstanding customer satisfaction. Santa Barbara, CA, April 05, 2019 – Offering health clubs that are just a little bit different from the competition has paid off for AC4 Fitness, meeting customers’…
Consumers Have Greater Faith In Award Winning Companies
Consumers Have Greater Faith In Award Winning Companies but they can be cynical. In today’s market, consumers have a myriad of products, companies and services from which to choose. Consumers want assurance, however, that the companies they choose to do…
Recruiting and Retaining Employees in Today’s Job Market
Recruiting and Retaining Employees in Today’s Job Market The number of job openings reached a record high 7.3 million, according to a recent report by the U.S. Bureau of Labor Statistics. Combined with a low unemployment rate of 4%, job…
Mergen Orthodontics Wins Fifth City Beat News Spectrum Award for Customer Satisfaction
Iowa City, Mergen Orthodontics earns the Spectrum Award for outstanding customer satisfaction for the past five straight years. LAPEER, MICHIGAN, UNITED STATES– Thanks to a combination of modern technology and old-fashioned customer service, Dr. John Mergen and the team…
Employee Turnover Got You Down?
Employee Turnover Got You Down? Employee turnover can have a negative impact on any industry. The effects are even more harmful now with the abundance of opportunities available to workers. Longevity is the key to success. Keeping your good employees…
How Should You Respond to Negative Customer Reviews?
You Have a Bad Review, Now What? Getting a bad review or rating now and then is inevitable. Having a bad one show up at the top of search results for your business is a nightmare! They impact your reputation,…
In the Spotlight
The Yoga Garden Wins the 2018 City Beat News Spectrum Award
The Yoga Garden Grows While Continuing Compassionate Practice to Win 2018 Spectrum Award for Excellent Customer Experience San Anselmo, California (April 13, 2018): 2018 Spectrum award winner, The Yoga Garden in San Anselmo, California, believes in the ancient virtue of…
Shear Genius Salon Wins Consecutive City Beat News Spectrum Awards
Shear Genius Salon Wins Consecutive City Beat News Spectrum Awards Norwalk, Connecticut: For Spectrum Award winner, Shear Genius Salon, business culture, mission, and values revolve around putting the client needs first. Although the Shear Genius staff has quadrupled since its…
Host Healthcare Earns Top Ratings in 2018
Host Healthcare Continuously Puts People First to Win Customer Service Award Four Years Running – February 15, 2018 San Diego, California: ‘People first’ is what you can expect from Host Healthcare, 2018 Spectrum Award winner. The Spectrum Award is presented…
Viet Pearl Restaurant Wins 2017 Spectrum Award For Customer Satisfaction
Viet Pearl Restaurant receives its first City Beat News Spectrum Award for providing excellent customer service. Ellicott City, Md. (Sept. 6, 2017): Viet Pearl has received high praise from satisfied customers, earning the restaurant the prestigious City Beat News (CBN)…
Fabric Innovations Wins Consecutive Spectrum Awards For Customer Satisfaction
Coral Gables, Fla. (July 27, 2017): Fabric Innovations has received high praise from satisfied customers, earning the company its third straight prestigious City Beat News (CBN) Spectrum Award for Excellence in Customer Satisfaction with the highest possible rating of 5 stars.…
Nail & Hair Care Spa Earns Top Ratings
Nail & Hair Care Spa receives its second straight City Beat News Spectrum Award for providing customers with excellent service. ELLICOTT CITY, MARYLAND, UNITED STATES, June 6, 2017 — Nail & Hair Care Spa has received high praise from satisfied…
Orfin & Associates
Headquartered in Troy, Michigan, Orfin & Associates also has satellite offices in Sterling Heights and Novi. Since establishing his company, Orfin & Associates, in 2000, Dan Orfin has been dedicated to helping his clients develop a sound financial program customized…
ITA Audio Visual Solutions Wins City Beat News Spectrum Award For Excellence in Customer Satisfaction
Cincinnati, Ohio (Mar. 9, 2017): ITA Audio Visual Solutions, headquartered in Cincinnati, has received high praise from satisfied customers and earned itself the prestigious City Beat News (CBN) Spectrum Award for Excellence in Customer Satisfaction. In partnership with The Stirling…
Award for Excellence in Customer Service – Bear Staffing Services
In business for more than a decade, Bear Staffing Services is focused on skilled and semi-skilled positions in historically high turnover industries, specializing in manufacturing/ industrial, administrative support and information technology (IT). At Bear Staffing, the goal is to deliver…
Terese European Skin and Body Care Wins City Beat News Spectrum Award For Customer Satisfaction
Terese European Skin and Body Care receives high marks for customer satisfaction, earning the 2016 Spectrum Award. San Rafael, Calif. (Jan. 2, 2017): With the highest possible customer satisfaction rating of 5 stars, Terese European Skin and Body Care has…