CX PRESS
Focus on Exceptional Customer Service
Popular Interest
In the News
City Beat News Highlights the Impact of Industry Awards
A business’s success is not just about their product or service, it also has to do with their exposure and credibility. Industry awards honor individuals and organizations all over the world, providing legitimate recognition to businesses. Awards give businesses the…
5 Reasons No One Is Having Fun At Your Company Parties
Tips for throwing a great office party from the owner of Spectrum Award-Winning Exposure Photo Booths in San Francisco, CA DOWNLOAD PDF HERE Making your party fun and engaging for your staff will reap long term benefits like improved retention…
City Beat News Shares 3 Benefits of Providing Award-Winning Customer Service
Customer service, in today’s market, can be an enormous ally to a company’s sustainable, long-term strategy. Or, if the right measures are not taken, they can deal a cruel blow to a business’ life expectancy. For aspiring and current businesses,…
City Beat News Discusses 3 Proven Tips to Engage Customers
The Digital Age has caused a major shift in how businesses operate. The evolutionary nature of technology, and more importantly, the ever-changing ways in which technology is being used by consumers, can be daunting for some companies. More tech-savvy, informed, and impatient…
City Beat News Outlines Customer Service Trends to Expect In 2020
Few businesses can scrape by with just a decent product and nothing more. Incorporating proven customer service tools can catapult a company into uncharted territory and ultimately success. Instead of doing the bare minimum, companies can keep current customers more…
Scottsdale Salon Recognized for Excellence
Bravo Salon in Scottsdale earns five straight Spectrum Awards for outstanding customer satisfaction. “It is our desire to offer our guests advanced technology, education, luxury products and services combined with extraordinary treatments for the optimum in health and beauty. ”…
Parkside Family Dental Excelling in Patient Satisfaction
Parkside Family Dental earns five straight Spectrum Awards for outstanding customer satisfaction. LOUISVILLE AND MIDDLETOWN KENTUCKY, August 16, 2019 Parkside Family Dental is dedicated to providing its patients with an outstanding experience every time. Its efforts have led to the practice…
American Legion Post-68 Hayward Celebrates Centennial
The American Legion Post-68’s Centennial Celebration HAYWARD, CALIFORNIA, UNITED STATES, August 21, 2019 /EINPresswire.com/ — American Legion Post-68 Hayward will celebrate 100 years of serving veterans and the community on September 26, with a family-friendly festival to be held on…
Updated Algorithm Adds Weight to User Experience
6/24/2019 Inherent in the company’s mission is a do no harm philosophy. Uplifting and supporting small to medium sized businesses who excel in the area of customer satisfaction, rather than publishing derogatory results is how City Beat News sets itself…
The Iron Gate Inn Earns Fifth City Beat News Spectrum Award for Customer Satisfaction
Historic bed and breakfast in Cedar City, Utah, earns five straight Spectrum Awards for outstanding customer satisfaction. Cedar City, Utah (May 20, 2019): Nestled in the heart of Cedar City, The Iron Gate Inn offers unmatched hospitality and customer service.…
In the Spotlight
The Yoga Garden Wins the 2018 City Beat News Spectrum Award
The Yoga Garden Grows While Continuing Compassionate Practice to Win 2018 Spectrum Award for Excellent Customer Experience San Anselmo, California (April 13, 2018): 2018 Spectrum award winner, The Yoga Garden in San Anselmo, California, believes in the ancient virtue of…
Shear Genius Salon Wins Consecutive City Beat News Spectrum Awards
Shear Genius Salon Wins Consecutive City Beat News Spectrum Awards Norwalk, Connecticut: For Spectrum Award winner, Shear Genius Salon, business culture, mission, and values revolve around putting the client needs first. Although the Shear Genius staff has quadrupled since its…
Host Healthcare Earns Top Ratings in 2018
Host Healthcare Continuously Puts People First to Win Customer Service Award Four Years Running – February 15, 2018 San Diego, California: ‘People first’ is what you can expect from Host Healthcare, 2018 Spectrum Award winner. The Spectrum Award is presented…
Viet Pearl Restaurant Wins 2017 Spectrum Award For Customer Satisfaction
Viet Pearl Restaurant receives its first City Beat News Spectrum Award for providing excellent customer service. Ellicott City, Md. (Sept. 6, 2017): Viet Pearl has received high praise from satisfied customers, earning the restaurant the prestigious City Beat News (CBN)…
Joseph Mormino D.D.S. Wins Consecutive Spectrum Awards For Customer Satisfaction
Joseph Mormino D.D.S. receives his second straight City Beat News Spectrum Award for providing patients with excellent service Staten Island, N.Y. (June 7, 2017): Joseph Mormino D.D.S. has received high praise from satisfied patients and earned itself the prestigious City…
Fabric Innovations Wins Consecutive Spectrum Awards For Customer Satisfaction
Coral Gables, Fla. (July 27, 2017): Fabric Innovations has received high praise from satisfied customers, earning the company its third straight prestigious City Beat News (CBN) Spectrum Award for Excellence in Customer Satisfaction with the highest possible rating of 5 stars.…
City Beat News Honors 5-star-rated Spectrum Award Winners for Outstanding Customer Service
27-June-2017 – Lapeer, Michigan – City Beat News (CBN) has announced the latest recipients of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, and the winners are all three-time winners. In partnership with The Stirling Center for Excellence,…
City Beat News Announces Spectrum Award Winners for 2017
City Beat News continues to announce the Spectrum Award-winning companies on its website on a rolling annual basis. Lapeer, Michigan (June 22, 2017): Midway through 2017, City Beat News continues to roll out the winners of its prestigious Spectrum Award…
Nail & Hair Care Spa Earns Top Ratings
Nail & Hair Care Spa receives its second straight City Beat News Spectrum Award for providing customers with excellent service. ELLICOTT CITY, MARYLAND, UNITED STATES, June 6, 2017 — Nail & Hair Care Spa has received high praise from satisfied…
Orfin & Associates
Headquartered in Troy, Michigan, Orfin & Associates also has satellite offices in Sterling Heights and Novi. Since establishing his company, Orfin & Associates, in 2000, Dan Orfin has been dedicated to helping his clients develop a sound financial program customized…