CX PRESS
Focus on Exceptional Customer Service
Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners.  We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.
Popular Interest
In the News

City Beat News Discusses 3 Proven Tips to Engage Customers

The Digital Age has caused a major shift in how businesses operate. The evolutionary nature of technology, and more importantly, the ever-changing ways in which technology is being used by consumers, can be daunting for some companies. More tech-savvy, informed, and impatient…

Read more
hair

Scottsdale Salon Recognized for Excellence

Bravo Salon in Scottsdale earns five straight Spectrum Awards for outstanding customer satisfaction. “It is our desire to offer our guests advanced technology, education, luxury products and services combined with extraordinary treatments for the optimum in health and beauty. ”…

Read more

Parkside Family Dental Excelling in Patient Satisfaction

Parkside Family Dental earns five straight Spectrum Awards for outstanding customer satisfaction. LOUISVILLE  AND MIDDLETOWN KENTUCKY,  August 16, 2019 Parkside Family Dental is dedicated to providing its patients with an outstanding experience every time. Its efforts have led to the practice…

Read more

American Legion Post-68 Hayward Celebrates Centennial

The American Legion Post-68’s Centennial Celebration HAYWARD, CALIFORNIA, UNITED STATES, August 21, 2019 /EINPresswire.com/ — American Legion Post-68 Hayward will celebrate 100 years of serving veterans and the community on September 26, with a family-friendly festival to be held on…

Read more
Great customer experience

Updated Algorithm Adds Weight to User Experience

6/24/2019 Inherent in the company’s mission is a do no harm philosophy.  Uplifting and supporting small to medium sized businesses who excel in the area of customer satisfaction, rather than publishing derogatory results is how City Beat News sets itself…

Read more

Online Reputation Management is Essential

The Importance of Online Reputation Management In The Digital Age Reputation management is nothing new in the world of advertising, marketing and branding a company. However, in today’s increasingly digital world, a new area has emerged: Online Reputation Management (ORM).…

Read more
In the Spotlight

The Yoga Garden Wins the 2018 City Beat News Spectrum Award

The Yoga Garden Grows While Continuing Compassionate Practice to Win 2018 Spectrum Award for Excellent Customer Experience San Anselmo, California (April 13, 2018): 2018 Spectrum award winner, The Yoga Garden in San Anselmo, California, believes in the ancient virtue of…

Read more

Host Healthcare Earns Top Ratings in 2018

Host Healthcare Continuously Puts People First to Win Customer Service Award Four Years Running – February 15, 2018 San Diego, California: ‘People first’ is what you can expect from Host Healthcare, 2018 Spectrum Award winner. The Spectrum Award is presented…

Read more

City Beat News Announces Spectrum Award Winners for 2017

City Beat News continues to announce the Spectrum Award-winning companies on its website on a rolling annual basis. Lapeer, Michigan (June 22, 2017): Midway through 2017, City Beat News continues to roll out the winners of its prestigious Spectrum Award…

Read more
Nail & Hair Care Spa inside

Nail & Hair Care Spa Earns Top Ratings

Nail & Hair Care Spa receives its second straight City Beat News Spectrum Award for providing customers with excellent service. ELLICOTT CITY, MARYLAND, UNITED STATES, June 6, 2017 — Nail & Hair Care Spa has received high praise from satisfied…

Read more
Orfin & Associates building

Orfin & Associates

Headquartered in Troy, Michigan, Orfin & Associates also has satellite offices in Sterling Heights and Novi. Since establishing his company, Orfin & Associates, in 2000, Dan Orfin has been dedicated to helping his clients develop a sound financial program customized…

Read more