Most, if not all organizations and business leaders know the importance of providing good customer service. They recognize it can cost up to 10-20 times more to attract a new customer than it does to keep an existing customer. Or,…
Has the customer service experience become less painful? Absolutely not according to some recent research. In fact, research from the National Customer Rage Study out of Arizona State University reveals that satisfaction with service is at similar levels as seen…
Exposure Photo Booths Wins City Beat News’ Spectrum Award of Excellence in Customer Satisfaction San Francisco-based Exposure Photo Booths wins 2015 Spectrum Award for having outstanding customer satisfaction. San Francisco (Nov. 17, 2015): Exposure Photo Booths has just…
Vitenas Cosmetic Surgery Wins Top Customer Satisfaction Award Vitenas Cosmetic Surgery is elated to be named as one of 2016’s Spectrum Award Winners by City Beat News (CBN). Paul Vitenas, Jr., M.D., F.A.C.S., is pleased to share this honor…
City Beat News Honors Spectrum Award Winners for Achieving High Customer Satisfaction Ratings City Beat News has begun rolling out the results of its Spectrum Award for Customer Satisfaction. Lapeer, Mich. (April 28, 2016): City Beat News (CBN)…
Looking for expert guidance? Learn more about the road to delivering the ultimate customer experience. Gain access to valuable tips and information to market and grow your business. City Beat News is located in Lapeer, Michigan. For more information, call 866-732-9800…
